Client Process Deep Dive for Creatives
A high-impact 1:1 session to bring your client process from chaos to calm.
Hi, I’m Danielle, Founder/Creative Director of Function Creative Co., a design studio I’ve grown steadily and sustainably for over a decade. I’ve built long-term client relationships, generated consistent referrals, and scaled with minimal marketing. And not because I chase trends, but because I’ve always focused on delivering a calm, clear, and thoughtful client experience.
Now I’m offering a limited number of 1:1 sessions to help fellow creatives do the same.
Whether you’re a designer, creative service provider, or a studio owner, this 75-minute session is built to help you uncover the blind spots, elevate the moments that matter, and shape a client journey that reflects the quality of your work.
Together, we’ll walk through your current process and identify:
- What’s working (and what’s not)
- Gaps in client communication or clarity
- Friction points that may confuse or overwhelm clients
- Missed moments to build trust, flow, and delight
You’ll leave with:
✅ A personalized Client Experience Blueprint: a mapped summary of your workflow, key recommendations, and custom insights for YOUR business
✅ A bonus pack of templates and tools I use in my own studio (and with WillowSpace users)
✅ A bonus PDF of Function's own client experience that we've used for over a decade in my design studio
✅ An optional sneak peek of WillowSpace 2.0 (a client management platform I built from the ground up) and how to get your improved client process into a real system built for creatives
This isn’t coaching. It’s a 1:1 workshop session grounded in real-world experience and tailored guidance. My goal is to help you serve your clients better while simplifying your systems and reducing overwhelm. When your clients feel amazing working with you, they'll feel much more inclined to refer you. That's my best marketing strategy over at Function and it's worked like a charm for over 10 years!
Spots are limited. Once they’re gone, that’s it (for now).
Perfect for early-stage creatives, designers, or service providers who want to feel more confident, aligned, and in control of their client flow. So projects actually finish on time and within scope — imagine that!?
In this 75-minute 1:1 session, you’ll work directly with Danielle Joseph, founder of Function and WillowSpace, to audit and improve your entire client experience, from first inquiry to final offboarding. You’ll walk away with a personalized Client Experience Blueprint PDF outlining key gaps, improvements, and a mapped-out flow tailored to your business. You’ll also receive a curated bundle of templates Danielle uses in her own studio, plus an optional sneak peek of WillowSpace 2.0 and how to bring your optimized process to life inside the platform. This is your chance to gain clarity, confidence, and a more thoughtful, seamless client journey.